IHEONUKWU, Solomon E.
Department of Hospitality and Tourism Management Delta State Polytechnic, Ogwashi-Uku
Correspondence Email: Solobeze4real@yahoo.co.uk
Abstract
In this study, the challenges of human resources management in hospitality and tourism industry were addressed. The current trend and wide interest in the industry make it rather imperative for this focus to be unavoidable. However, the numerous misgivings regarding the effectiveness of tourism and hospitality industry in Nigeria as a veritable organ for social and economic transformation and employment generation deserve clarifications. That is why relevant events such as the management of human resources become important as a subject of investigation. The result of the survey indicated that the employment practices and conditions in which the hospitality and tourism industry operates constrain human resources management to a large extent. Incidental problems are lack of trained/qualified staff, inadequate remuneration, and poor human relations among others. As a way forward, recommendations were made to address the challenges. However, the issues related to human resources management and developments are largely compromised in so many organizations as tourism and hospitality was not left out. This paper therefore, object to such compromise and would rather want human resources management to occupy more vital and central position in the management of hospitality and tourism outfit.